Patrick Castillo.

Patrick has spent the better part of his career in the restoration trade. Long enough to have seen just about every way water, fire, and weather can take a swing at an East Texas property. He is a native Texan, Austin transplant who raised his family in Lufkin, and built his career serving the same communities he calls home.

As Director of Sales Operations at SERVPRO of Lufkin/Nacogdoches/Longview, Patrick leads teams across Lufkin, Nacogdoches, and Longview through emergency mitigation, structural drying, smoke and soot cleanup, mold remediation, and full reconstruction. His crews are first on scene for some of the toughest residential and commercial losses in the region.

Patrick is an active member of local chambers of commerce, a regular partner with area insurance agents, and a steady presence at community-preparedness events across deep East Texas.

Most homeowners only think about restoration once. Usually on the worst day of their year. The podcast exists to flip that. Short, practical episodes that demystify the process, give property owners real language to use with adjusters and contractors, and shine a light on the people doing the work across East Texas.